Herndon Services

Herndon Services demonstrates critically poor performance across all measured dimensions. Professionalism is severely compromised by consistent communication failures, unresponsiveness, missed appointments, and hostile customer interactions. Project completion is the most damaging dimension, with nearly every review documenting incomplete work, extended delays (weeks to months), no-shows despite s... Read more

Herndon Services demonstrates critically poor performance across all measured dimensions. Professionalism is severely compromised by consistent communication failures, unresponsiveness, missed appointments, and hostile customer interactions. Project completion is the most damaging dimension, with nearly every review documenting incomplete work, extended delays (weeks to months), no-shows despite scheduled appointments, and abandoned jobs. Technical experience is undermined by reports of inadequate troubleshooting, damage to customer property, and reliance on external resources (YouTube, Google) rather than professional knowledge. Pricing concerns emerge in multiple reviews regarding upfront payment demands and lack of transparency. The single 5-star review (January 2019) is vastly outweighed by 14 consecutive 1-star reviews spanning 2017–2022, indicating systemic operational failure rather than isolated incidents. Read less