Village Plumbing, Air & Electric

Village Plumbing & Air demonstrates strong professionalism and technical expertise, with technicians consistently praised for friendliness, knowledge, and thoroughness. However, the company is severely hampered by widespread pricing concerns—numerous reviews document charges 2-5x higher than competitors for identical work, aggressive upselling tactics, and failure to honor written quotes. Projec... Read more

Village Plumbing & Air demonstrates strong professionalism and technical expertise, with technicians consistently praised for friendliness, knowledge, and thoroughness. However, the company is severely hampered by widespread pricing concerns—numerous reviews document charges 2-5x higher than competitors for identical work, aggressive upselling tactics, and failure to honor written quotes. Project completion issues are also significant, with multiple reports of missed appointments, cancellations, poor scheduling communication, and unfinished work. The stark contrast between positive individual technician reviews and negative company-level practices suggests systemic issues in pricing strategy, sales culture, and operational management. Read less