Perot Plumbing

Perot Plumbing receives consistently strong marks for professionalism, punctuality, and responsiveness across a large number of reviews, with many customers praising Chris for arriving on time, communicating clearly, and being courteous. However, pricing is a serious and recurring concern — multiple independent reviewers across different years explicitly describe charges of $385–$900 for short... Read more

Perot Plumbing receives consistently strong marks for professionalism, punctuality, and responsiveness across a large number of reviews, with many customers praising Chris for arriving on time, communicating clearly, and being courteous. However, pricing is a serious and recurring concern — multiple independent reviewers across different years explicitly describe charges of $385–$900 for short jobs they considered grossly excessive, and at least two reviewers were quoted by other plumbers that they had been overcharged. Project completion is mixed: most jobs are completed successfully and efficiently, but there are notable failures including a misdiagnosed leak requiring a return visit, an incomplete faucet repair, and two separate reviews describing a complete scheduling breakdown during the 2021 winter storm. Experience scores moderately well given strong technical praise in many reviews, but is tempered by the misdiagnosis incident and one case where a nickel was used as a plumbing shim instead of proper materials. Overall, the contractor performs reliably in many situations but carries meaningful risk around pricing transparency and occasional execution failures. Read less