Grand Slam Plumbing

Grand Slam Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistently high marks in professionalism, project completion, and technical experience. The company excels at punctuality, communication, and customer service, with numerous reviews praising friendly technicians, quick response times, and thorough explanations of work. However, pricing emerge... Read more

Grand Slam Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistently high marks in professionalism, project completion, and technical experience. The company excels at punctuality, communication, and customer service, with numerous reviews praising friendly technicians, quick response times, and thorough explanations of work. However, pricing emerges as a notable weakness, with multiple customers citing costs significantly higher than competitors for identical services, ranging from $100-$250 overages and hourly rates perceived as excessive. While the vast majority of reviews are recent (past 12 months) and highly positive, the pricing concerns and a handful of serious service failures (missed appointments, incomplete work) prevent a higher score. Read less