Du-West Services

Du-West demonstrates strong professionalism with courteous, punctual staff and responsive communication in recent reviews (2024-2025), earning a 78.5 score across 42 mentions. However, project completion reliability is significantly undermined by persistent complaints about incomplete work, warranty disputes, and follow-through failures, resulting in a 68.5 score. Pricing feedback is mixed—some ... Read more

Du-West demonstrates strong professionalism with courteous, punctual staff and responsive communication in recent reviews (2024-2025), earning a 78.5 score across 42 mentions. However, project completion reliability is significantly undermined by persistent complaints about incomplete work, warranty disputes, and follow-through failures, resulting in a 68.5 score. Pricing feedback is mixed—some customers praise competitive rates while others report excessive charges and hidden fees, yielding a 68.0 score. Technical experience is solid when work is completed (76.0), but older reviews (2014-2019) reveal serious quality issues including structural damage, misalignment, and inadequate repairs. The company shows a stark performance divide: recent reviews (2024-2025) are predominantly positive, while historical reviews (2014-2019) contain severe complaints about workmanship and warranty denial. Read less