Byrd’s Maintenance and Plumbing Service

Byrd's Maintenance and Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: positive reviews praise Angela's communication and responsiveness, while multiple negative reviews describe rude attitudes, unanswered calls, and a canceled appointment after a service fee was collected. Project completion is simi... Read more

Byrd's Maintenance and Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: positive reviews praise Angela's communication and responsiveness, while multiple negative reviews describe rude attitudes, unanswered calls, and a canceled appointment after a service fee was collected. Project completion is similarly split — several reviews confirm jobs were finished correctly and on time, but others describe new damage caused during service, misdiagnosis, and unresolved problems, which significantly drags the score down. Experience scores reflect a pattern of misdiagnosis across multiple reviews, including one case where a customer fixed the issue themselves for $8 after Byrd's recommended a full replacement, though positive reviews do cite correct diagnoses and quality workmanship. Pricing received only positive mentions from those who commented on it, earning a relatively higher score, but the limited mention count reduces confidence in that dimension. Read less