Arm Plumbing

ARM Plumbing earns strong marks across all four dimensions, with consistent praise for same-day responsiveness, courteous staff, reasonable pricing, and technically competent work across a wide variety of plumbing jobs. However, a recurring and serious negative pattern significantly drags down the professionalism and project completion scores: multiple reviewers across different years report that ... Read more

ARM Plumbing earns strong marks across all four dimensions, with consistent praise for same-day responsiveness, courteous staff, reasonable pricing, and technically competent work across a wide variety of plumbing jobs. However, a recurring and serious negative pattern significantly drags down the professionalism and project completion scores: multiple reviewers across different years report that the company failed to return calls or respond to inquiries for weeks at a time, which is a critical service failure. Additionally, one detailed negative review — appearing three times in the dataset as what appears to be a duplicate or copied submission — describes an incomplete repair, an undisclosed credit card surcharge, and damage caused during the visit with no follow-up from the company. Pricing is generally viewed favorably, with discounts for veterans and seniors noted by multiple reviewers, and several customers explicitly stating costs came in under expectation. Workmanship quality is broadly praised, with customers highlighting knowledgeable technicians and clean, efficient work, though the one detailed negative review raises a concern about incomplete work and improper tooling. Read less