A-Better Plumbing

This contractor has a large and broadly positive review base, with many customers praising responsiveness, friendliness, and fair pricing across dozens of detailed accounts. However, a meaningful cluster of negative reviews — spanning multiple years and multiple locations — describes serious recurring issues including unresolved work, misdiagnosis, overcharging, combative technician behavior, ... Read more

This contractor has a large and broadly positive review base, with many customers praising responsiveness, friendliness, and fair pricing across dozens of detailed accounts. However, a meaningful cluster of negative reviews — spanning multiple years and multiple locations — describes serious recurring issues including unresolved work, misdiagnosis, overcharging, combative technician behavior, abandoned jobs, and failure to return calls. The negative reviews are specific, credible, and detailed enough to materially reduce scores across all four dimensions. Pricing in particular is mixed: while many customers praise value, several describe being charged significantly more than quoted or paying for work that failed to fix the problem. Project completion is similarly dragged down by multiple accounts of jobs left incomplete, recurring leaks after service, and technicians leaving without resolving the issue. Read less