Overview of Company Customer Sentiment Analysis in May
Both reviews are scathing 1-star accounts describing severe failures across every dimension. Professionalism is rated near zero due to explicit reports of crew members sleeping and drinking on the job, unauthorized restroom use, breaking personal property, ignoring calls, and showing up unannounced. Project completion is similarly catastrophic — one reviewer reports a job that took a full year i... Read more
Both reviews are scathing 1-star accounts describing severe failures across every dimension. Professionalism is rated near zero due to explicit reports of crew members sleeping and drinking on the job, unauthorized restroom use, breaking personal property, ignoring calls, and showing up unannounced. Project completion is similarly catastrophic — one reviewer reports a job that took a full year instead of three months and was never finished, with missing tile, peeling paint, and a missing light fixture. Pricing concerns are severe, with one reviewer alleging unexplained charges and financial scamming totaling over $10,000, and the other describing irreplaceable property damage including a ruined washer, dryer, and central AC unit. Workmanship quality is described as inept, including a botched hexagonal tile installation that ran into hardwood flooring and had to be abandoned mid-pattern. Read less