Plumbtegrity LLC

Plumbtegrity presents a deeply polarized review profile: a cluster of positive reviews from roughly 2014–2022 praising specific technicians (Jimmy, Dustin, Rick) for speed, friendliness, and competence, contrasted sharply with a large volume of 1-star reviews describing abandoned jobs, no-call-no-shows, wrong diagnoses, threatening billing behavior, and chronic failure to communicate. Project co... Read more

Plumbtegrity presents a deeply polarized review profile: a cluster of positive reviews from roughly 2014–2022 praising specific technicians (Jimmy, Dustin, Rick) for speed, friendliness, and competence, contrasted sharply with a large volume of 1-star reviews describing abandoned jobs, no-call-no-shows, wrong diagnoses, threatening billing behavior, and chronic failure to communicate. Project completion is the most damaged dimension, with numerous reviewers explicitly describing work left unfinished, water left shut off, and warranty companies never contacted after visits. Professionalism scores are dragged down severely by repeated accounts of rude phone staff (Susan cited multiple times negatively), technicians leaving mid-job, and failure to return calls across many years. Pricing receives a moderate score because a handful of reviewers praised fair or affordable pricing, but others reported being charged for incomplete or damaging work. Experience scores reflect a split between technically capable individual technicians praised in positive reviews and multiple accounts of wrong diagnoses, worsened conditions after visits, and refusal to complete jobs citing inability. Read less