Plumbing SOS

This single review is a detailed, highly negative account describing serious misconduct by Plumbing SOS and the plumber dispatched. The reviewer alleges the plumber refused to properly assess the job before quoting an inflated price of $650 (versus a competitor's $185), collected a $75 service fee without performing work, and was later discovered to be an unlicensed apprentice rather than a master... Read more

This single review is a detailed, highly negative account describing serious misconduct by Plumbing SOS and the plumber dispatched. The reviewer alleges the plumber refused to properly assess the job before quoting an inflated price of $650 (versus a competitor's $185), collected a $75 service fee without performing work, and was later discovered to be an unlicensed apprentice rather than a master plumber. The invoice allegedly violated Texas law by omitting required license and insurance certificate numbers. The reviewer also clarifies that Plumbing SOS is not a local independent contractor but a dispatch message center, which contradicts how the business was presented. All four dimensions are severely impacted: professionalism is undermined by deceptive business practices, pricing is flagged as exploitative, project completion failed entirely, and experience is called into question by the plumber's unlicensed status. Read less