Find Nearby Plumbers In Garland, Texas

Jeremy Waddle demonstrates exceptional performance across all dimensions. Professionalism is consistently praised with mentions of punctuality, politeness, responsiveness, and cleanliness in all seven reviews. Project completion is strong, with jobs finished promptly and follow-through honored, including emergency response within minutes. Technical expertise is evident through knowledgeable problem-solving and quality workmanship. Pricing is fair and transparent, with costs coming in at or below estimates. The only minor limitation is scheduling availability due to his full-time employment outside the business, though this has not prevented emergency service.

• All seven reviews are 5-star ratings with uniformly positive language and no critical feedback whatsoever. While individual reviews contain specific details (gas line work, water pressure issues, garbage disposal repair), the absence of any mixed or negative reviews is unusual and warrants caution.
• Two reviews (2021-01-12 and 2020-10-02) include the same phone number (214-212-1231 and 214/212-1231), suggesting possible self-promotion or curated review patterns.
• Review dates span from 2020 to 2024, with three reviews older than 2 years. More recent reviews (2024) maintain the same perfect rating pattern.
• The uniformly glowing language across reviews ("awesome," "top-notch," "best," "superb") without substantive criticism is atypical of authentic review distributions.

While the WW Score of 91.4 reflects genuinely strong performance metrics supported by specific examples of quality work and professional behavior, the perfect 5-star rating distribution and stylistic consistency across all reviews suggests potential selection bias or curation. This score should be treated as a reliable upper-bound estimate of performance, but actual experience may vary. Recommend seeking independent verification or speaking directly with recent clients.

Ernest and Daniel Herrera demonstrate exceptional professionalism across all five reviews, with consistent praise for punctuality, responsiveness, and courteous communication. Project completion is a clear strength, with multiple reviews highlighting on-time delivery, thorough follow-through, and meticulous attention to detail including permits, warranties, and cleanup. Technical expertise is evident through diagnostic problem-solving (identifying non-plumbing leak sources) and code-compliant work. Pricing is presented as fair and transparent, with customers noting reasonable rates and accurate quotes. The only minor limitation is recency—two reviews date from 2019-2020, though the most recent review from March 2024 confirms continued quality.

• Two reviews are 4+ years old (2019-2020); however, the March 2024 review confirms current service quality remains high
• All five reviews are 5-star ratings with no negative feedback; while this is consistent with genuinely excellent service, the complete absence of any critical comments is atypical and should be noted

This WW Score of 91.3 is highly reliable given the consistent positive evidence across all five reviews and strong mention counts for three of four dimensions; however, the small sample size (5 reviews) and lack of any critical feedback should be considered when making high-stakes decisions.

Leak Stop Plumbing demonstrates strong performance across all dimensions. Professionalism is consistently praised across all five reviews, with explicit mentions of punctuality, communication, politeness, and responsiveness. Project completion is well-documented with multiple examples of jobs finished completely and on time, including emergency work. Experience is evidenced by skilled diagnostics, problem-solving ability, and technical knowledge demonstrated in complex situations. Pricing receives positive mention but with limited frequency; two reviews explicitly praise fair and transparent pricing without gauging customers. The company shows particular strength in handling urgent situations and going above and beyond expectations.

• Two reviews (2022-07-21 and 2022-04-16) are older than 12 months and should be weighted less heavily for current reliability assessment
• Review from 2022-07-21 is exceptionally long and detailed with repetitive capitalization patterns (e.g., 'Most Experienced, Professional, Diligent, Determined Punctual, Dependable and Likable') which could suggest emotional exaggeration, though the specificity of details (foundation pressure test, HVAC runoff pipe, ceiling collapse) suggests authenticity rather than fabrication
• All five reviews are 5-star ratings with no negative feedback, which is statistically unusual; however, each review contains specific, verifiable details and distinct scenarios that reduce suspicion of fake review patterns
• Limited pricing data (2 mentions) means pricing confidence is constrained despite positive sentiment

This WW Score of 89.2 is reliable with HIGH overall confidence due to consistent positive evidence across all dimensions and multiple specific examples of work quality, though the small sample size (5 reviews) and age of some reviews (2+ years old) suggest monitoring for more recent feedback to confirm current performance standards.

Darrell Bruce receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight his punctuality, same-day responsiveness, courteous communication, and pleasant demeanor. Pricing is a notable strength, with multiple reviewers explicitly calling out transparent upfront quotes, reasonable fees, and no upselling, which stands in direct contrast to competitors they describe. Project completion is also very strong, with nearly every reviewer confirming the job was finished quickly, thoroughly, and correctly the first time. Experience scores slightly lower only because a handful of reviews are generic in nature, though specific mentions of technical problem-solving (roof vent cleaning, deep snake work, diagnosing clog location by phone) support a high skill level. The primary caveat is that the majority of reviews are more than five years old, with only two reviews from the past 12 months.

• DUPLICATE REVIEW DETECTED: Reviews dated 2022-02-09 appear to be near-identical copies of the same review submitted twice — one with a timestamp and one without. Only one was counted per dimension to avoid score inflation.
• RECENCY WARNING: Only 2 of 23 reviews are from the past 12 months (2023–2024). The majority of reviews span 2004–2019, meaning current service quality cannot be fully verified from this dataset.
• ALL 5-STAR RATINGS: Every single review is rated 5.0 with no negative or mixed reviews present. While the review content is largely specific and credible, the complete absence of any critical feedback warrants mild caution.
• OLDER REVIEWS (2004–2009): Several reviews are 15–20 years old and carry minimal weight in scoring. They were noted for pattern consistency but not heavily factored into dimension scores.

This WW Score is moderately reliable given the high volume of specific, detailed reviews and strong consistency across dimensions, but should be interpreted with caution due to the limited number of recent reviews and the presence of one duplicate submission.

Wasden Plumbing demonstrates strong overall performance across all dimensions, with particularly high marks for professionalism (91/100) driven by consistent praise for punctuality, responsiveness, courtesy, and communication across 32 reviews. Project completion scores well at 87/100 based on 28 mentions of timely, thorough work and follow-through. Pricing receives a solid 82/100 from 15 mentions, though two negative reviews (1-star ratings from 2023 and 2022) highlight concerns about minimum charges and transparency that temper the otherwise positive pricing narrative. Experience is rated 85/100 from 18 mentions reflecting strong technical knowledge and workmanship. The company shows consistent quality across multiple technicians and service types.

• Two significant negative reviews (1-star ratings from Dec 2023 and Sept 2022) contrast sharply with overwhelmingly positive recent reviews. The 2023 review criticizes lack of pricing transparency regarding $211 minimum charge for 11 minutes of work. The 2022 review alleges poor diagnostics and unnecessary charges. These outliers suggest occasional service inconsistencies despite generally strong performance.
• Cluster of 5 empty/minimal reviews (no text, only 5-star ratings) on 2025-05-10 and 2025-02-09 raises minor concerns about review authenticity, though this is not conclusive.
• Recent reviews (past 6 months) are overwhelmingly 5-star with detailed, specific praise, while older negative reviews (2+ years old) suggest possible service improvement over time or selection bias in recent feedback.

This WW Score of 88.2 is highly reliable for recent service expectations (past 12 months), supported by 48 usable reviews with strong mention counts across all dimensions. However, the two historical 1-star reviews warrant acknowledgment that pricing transparency and diagnostic accuracy have been inconsistent issues; prospective customers should confirm pricing terms upfront. The score reflects current performance quality but should not dismiss the documented pricing concerns.

Junior and Son Plumbing demonstrates strong performance across all four dimensions. Professionalism is consistently praised across 9 reviews, with specific mentions of punctuality, communication, politeness, and responsiveness—including a notable example of same-day service on Christmas Eve. Pricing receives strong marks from 5 reviews emphasizing fair, transparent, and reasonable costs with no upselling. Project completion is evidenced in 8 reviews highlighting thorough work, problem-solving, and follow-through on callbacks. Technical expertise is demonstrated in 6 reviews describing skilled diagnostics and quality workmanship. One negative review from 2022 regarding delayed callback significantly impacts the overall score but is outweighed by consistent positive feedback. Most reviews are from 2022 or later, providing recent evidence of service quality.

• One 1-star review (2022-06-27) reports failure to return voicemail after stated out-of-office period ended, indicating a communication/responsiveness gap. This is the only negative review and suggests occasional lapses in follow-up.
• Nine of ten reviews are 5-star ratings, which is unusually high. However, reviews contain specific, varied details (Christmas Eve emergency response, leak diagnosis, receptionist coordination, ice storm referrals, kitchen sink explanations) rather than generic praise, suggesting authenticity rather than fake reviews.
• Review dates span 2015–2024, with concentration in 2022–2024. Older reviews (2015–2017) lack recent context but align with recent feedback patterns.

This WW Score of 88.2 is highly reliable, based on 10 reviews with strong mention counts across all dimensions and consistent positive patterns. The single negative review appropriately tempers the score and reflects a real service gap, but does not undermine the overall trustworthiness of the assessment.