Montoya Plumbing

Montoya Plumbing has a strong base of positive reviews praising Richard and Mark for punctuality, communication, and professional demeanor, which drives a solid but not exceptional professionalism score. Pricing is generally viewed favorably — with multiple reviewers citing competitive quotes and one standout case where Richard saved a customer tens of thousands of dollars on a sewer repair — ... Read more

Montoya Plumbing has a strong base of positive reviews praising Richard and Mark for punctuality, communication, and professional demeanor, which drives a solid but not exceptional professionalism score. Pricing is generally viewed favorably — with multiple reviewers citing competitive quotes and one standout case where Richard saved a customer tens of thousands of dollars on a sewer repair — but one review describes a confusing and seemingly inflated $600 charge for a simple drain unclog, which tempers the pricing score. Project completion is the most concerning dimension: one detailed negative review describes multiple workmanship failures (reversed hot/cold, leaks, improper installation), a cancelled follow-up appointment, and Richard ultimately telling the customer to find someone else, which significantly drags down this dimension. Experience scores moderately well given consistent praise for technical problem-solving and quality work across many reviews, but the same detailed 2014 complaint about below-average workmanship prevents a high score. The majority of substantive reviews are from 2011–2014, with only a handful from recent years, which limits confidence in current performance. Read less