Hole In One Plumbing

Hole in One Plumbing demonstrates strong overall performance with a WW Score of 78.2, driven by consistently high marks in professionalism (82.5) and pricing (81.0). The company excels at punctuality, honest communication, and fair pricing relative to competitors—many reviews explicitly praise their value proposition and willingness to avoid upselling. However, project completion scores (75.5) a... Read more

Hole in One Plumbing demonstrates strong overall performance with a WW Score of 78.2, driven by consistently high marks in professionalism (82.5) and pricing (81.0). The company excels at punctuality, honest communication, and fair pricing relative to competitors—many reviews explicitly praise their value proposition and willingness to avoid upselling. However, project completion scores (75.5) are notably lower, reflecting a meaningful subset of reviews citing incomplete work, unresolved issues, poor follow-up on callbacks, and instances where repairs failed or required rework. Experience ratings (80.0) are solid, with strong technical knowledge demonstrated across most jobs, though some negative reviews question diagnostic accuracy and workmanship quality. The company's performance is inconsistent: many customers report exceptional service and loyalty spanning years, while others describe serious failures in accountability and customer service recovery. Read less