Fred’s Plumbing

Fred's Plumbing shows a mixed performance profile with significant polarization in customer experiences. Professionalism scores are dragged down by multiple documented communication failures, no-shows, and rescheduling issues, though many reviews praise punctuality and courtesy when work is performed. Pricing is a major concern, with multiple customers reporting substantial overcharges, lack of it... Read more

Fred's Plumbing shows a mixed performance profile with significant polarization in customer experiences. Professionalism scores are dragged down by multiple documented communication failures, no-shows, and rescheduling issues, though many reviews praise punctuality and courtesy when work is performed. Pricing is a major concern, with multiple customers reporting substantial overcharges, lack of itemized estimates, and aggressive upselling, though some reviews cite fair and reasonable rates. Project completion is inconsistent—many jobs are completed promptly and well, but several reviews document incomplete work, callbacks that weren't honored, and quality issues discovered later. Technical experience is generally strong, with customers praising problem-solving ability and workmanship quality. The company's score is significantly impacted by a cluster of serious complaints from 2009–2024 regarding communication breakdowns and billing practices. Read less