Strittmatter

Strittmatter receives a critically low WW Score of 42.3, driven primarily by severe and consistent pricing complaints across 19 reviews, with a score of only 28.0. Customers repeatedly report being quoted exorbitant prices for parts and labor, with multiple instances of markups of 300-500% compared to market rates. Professionalism scores 54.0 across 18 mentions, reflecting mixed experiences: some ... Read more

Strittmatter receives a critically low WW Score of 42.3, driven primarily by severe and consistent pricing complaints across 19 reviews, with a score of only 28.0. Customers repeatedly report being quoted exorbitant prices for parts and labor, with multiple instances of markups of 300-500% compared to market rates. Professionalism scores 54.0 across 18 mentions, reflecting mixed experiences: some technicians are described as friendly and knowledgeable, but many reviews cite unprofessional behavior, poor communication, unresponsiveness to callbacks, and aggressive sales tactics. Project completion (48.0, 12 mentions) is undermined by installation defects, incomplete diagnostics, and failure to honor warranty obligations. Experience (62.0, 13 mentions) shows technical capability in some cases but is overshadowed by misdiagnosis, unnecessary upsells, and pressure to replace entire systems when repairs would suffice. Read less