O’Grady Plumbing Company

The three reviews present a mixed picture. Two older positive reviews highlight polite, professional service and solid problem-solving, while the most recent review (2017) describes a failed repair, poor follow-through on a callback, and an attempt to charge extra for work that should have been covered. Pricing signals are conflicted: one reviewer found after-hours pricing reasonable, another prai... Read more

The three reviews present a mixed picture. Two older positive reviews highlight polite, professional service and solid problem-solving, while the most recent review (2017) describes a failed repair, poor follow-through on a callback, and an attempt to charge extra for work that should have been covered. Pricing signals are conflicted: one reviewer found after-hours pricing reasonable, another praised honesty and value, but the 2017 reviewer felt significantly overcharged for substandard results. Project completion is a concern, as the 2017 review explicitly describes incomplete and ineffective work with no satisfactory resolution. The overall score is pulled down meaningfully by the negative review, which is also the most recent data point available. Read less