Northwest Plumbing Heating & Air Conditioning

Northwest Plumbing and Air Conditioning receives strong praise for fair, transparent pricing and technical competence, with multiple reviewers explicitly noting costs well below competitors and skilled diagnosis of problems. Responsiveness and same-day or rapid service are frequently highlighted positives for professionalism. However, two credible negative reviews — one describing two consecutiv... Read more

Northwest Plumbing and Air Conditioning receives strong praise for fair, transparent pricing and technical competence, with multiple reviewers explicitly noting costs well below competitors and skilled diagnosis of problems. Responsiveness and same-day or rapid service are frequently highlighted positives for professionalism. However, two credible negative reviews — one describing two consecutive no-show appointments with no call, and another describing a promised owner callback that never came — meaningfully drag down both the professionalism and project completion scores, as these represent serious reliability failures. Project completion scores are tempered by the no-show pattern, which suggests an inconsistency in follow-through despite many successful job completions described elsewhere. The majority of reviews are older than 12 months, with only one review from the past 12 months (December 2023), which limits confidence in how well these scores reflect current performance. Read less