Emergency AC of DFW

This company shows strong professionalism and technical expertise, with technicians consistently praised for friendliness, knowledge, and communication. However, the WW Score is significantly dragged down by serious project completion failures and pricing concerns. Multiple recent reviews (2024-2025) document incomplete repairs requiring multiple callbacks, misdiagnoses costing customers hundreds ... Read more

This company shows strong professionalism and technical expertise, with technicians consistently praised for friendliness, knowledge, and communication. However, the WW Score is significantly dragged down by serious project completion failures and pricing concerns. Multiple recent reviews (2024-2025) document incomplete repairs requiring multiple callbacks, misdiagnoses costing customers hundreds of dollars, and unresponsive management. Older reviews (2013-2018) reveal a pattern of overcharging and poor follow-up. While individual technicians like Grover and Kenneth receive high marks, systemic issues with job completion and accountability undermine overall trustworthiness. Read less