Delta 1 Plumbing

Delta 1 Plumbing exhibits a deeply polarized performance profile. Professionalism scores are moderate (72.5) due to mixed reports: many reviews praise punctuality, courtesy, and responsiveness, but several critical incidents document unprofessional behavior including rudeness to customers, discriminatory language, and poor communication. Pricing is the company's most significant weakness (38.0), w... Read more

Delta 1 Plumbing exhibits a deeply polarized performance profile. Professionalism scores are moderate (72.5) due to mixed reports: many reviews praise punctuality, courtesy, and responsiveness, but several critical incidents document unprofessional behavior including rudeness to customers, discriminatory language, and poor communication. Pricing is the company's most significant weakness (38.0), with consistent complaints across multiple reviews about extreme markups on parts (PEX fittings charged at $12 vs. $0.50–$4.50 market rate), inflated labor rates ($123.50/hour billed in full-hour increments), and quotes 2–3x higher than competitors for identical work. Project completion is reasonably strong (75.0), with most jobs finished and follow-through honored, though some reviews report incomplete work and disputes over scope. Experience/workmanship is solid (78.0), with skilled technicians and good diagnostic ability frequently mentioned. The company's reputation has deteriorated significantly over time; older reviews (2009–2014) are predominantly positive, while recent reviews (2015–2025) are overwhelmingly negative, suggesting systemic decline or change in business practices. Read less