Binion Plumbing

Binion Plumbing has a long track record spanning decades, with many loyal repeat customers praising prompt response times, honest assessments, and solid workmanship on routine and complex plumbing jobs. However, the review corpus contains a meaningful number of negative experiences that meaningfully drag down all four dimensions: multiple reviewers cited rude or unprofessional behavior from techni... Read more

Binion Plumbing has a long track record spanning decades, with many loyal repeat customers praising prompt response times, honest assessments, and solid workmanship on routine and complex plumbing jobs. However, the review corpus contains a meaningful number of negative experiences that meaningfully drag down all four dimensions: multiple reviewers cited rude or unprofessional behavior from technicians (including two separate incidents involving aggressive driving in company vehicles), and several complained about billing transparency issues such as being charged for drive time without prior disclosure. Project completion is moderately scored because while most jobs were finished, there are documented cases of incomplete first-attempt work requiring costly return visits, a failed shower valve repair with no refund or follow-through, and shoddy sump pump installation with lasting consequences. Pricing is the weakest dimension, with recurring complaints about unexplained charges, hourly billing practices that felt deceptive, and at least two reviewers feeling significantly overcharged relative to expectations or competitor quotes — though several other reviewers praised the pricing as very competitive. Experience scores moderately well given consistent praise for technical knowledge and problem-solving, tempered by a few instances of poor workmanship quality. Read less