Big Blade Plumbing & Rooter

Big Blade/Curly's Big Blade has a strong base of positive reviews praising fast response times, polite technicians, and reasonable pricing, which drives moderate-to-good scores across all dimensions. However, several serious negative reviews significantly drag down the scores — including a case of flooding caused by negligence and a subsequent dishonest insurance claim denial, a disposal install... Read more

Big Blade/Curly's Big Blade has a strong base of positive reviews praising fast response times, polite technicians, and reasonable pricing, which drives moderate-to-good scores across all dimensions. However, several serious negative reviews significantly drag down the scores — including a case of flooding caused by negligence and a subsequent dishonest insurance claim denial, a disposal installation error that cost a customer extra money with no accountability, scare tactics allegedly used to upsell unnecessary repairs, and a failure to follow through on a quote. The project completion score is notably penalized because multiple reviews describe incomplete, botched, or abandoned work with no satisfactory resolution. Pricing is mixed — several reviewers call it fair or reasonable, while others describe it as high or outright deceptive. The overall picture is a company with capable technicians on good days but serious and recurring accountability and quality-control failures. Read less