American Leak Detection of Fort Worth

American Leak Detection has a strong corps of skilled, well-regarded field technicians — particularly Henry Recinos, Dennis Garcia, Mike Brown, and others — who consistently receive praise for professionalism, thoroughness, and technical expertise. However, the company is significantly dragged down by a recurring pattern of serious complaints: billing disputes and upcharges after job completio... Read more

American Leak Detection has a strong corps of skilled, well-regarded field technicians — particularly Henry Recinos, Dennis Garcia, Mike Brown, and others — who consistently receive praise for professionalism, thoroughness, and technical expertise. However, the company is significantly dragged down by a recurring pattern of serious complaints: billing disputes and upcharges after job completion, failed repairs with no follow-up, poor office/administrative communication, and instances where leak detection was inaccurate requiring customers to pay again. Pricing is a notable weak point, with multiple reviewers citing charges well above quotes, a $2,250 two-hour labor bill, and a $425/hour detection rate that drove customers away before work even began. Project completion scores are moderate because while many jobs are finished well, there are documented cases of abandoned follow-through, ignored callbacks, failed repairs, and incomplete work. The gap between excellent field staff and poor back-office and subcontractor management is the defining characteristic of this company's review profile. Read less