A+ Plumbing

This review set spans multiple businesses and technicians across a very wide date range (2009–2025), which significantly complicates scoring reliability. Professionalism scores well on average due to frequent praise for friendliness, punctuality, and communication, but is meaningfully dragged down by serious negative incidents including a technician allegedly harassing a customer to delete a rev... Read more

This review set spans multiple businesses and technicians across a very wide date range (2009–2025), which significantly complicates scoring reliability. Professionalism scores well on average due to frequent praise for friendliness, punctuality, and communication, but is meaningfully dragged down by serious negative incidents including a technician allegedly harassing a customer to delete a review, workers drinking alcohol on the job, and multiple instances of no-shows or failure to return calls. Pricing is generally praised as reasonable and competitive, but several reviews cite dramatically high quotes, a short 30-day workmanship warranty, and one instance of a customer being charged over $1,500 for what they felt was excessive billing. Project completion is the most concerning dimension: multiple reviews describe work that failed within days or weeks, abandoned jobs, unresolved callbacks, and at least one technician who left mid-job and refused to return. Experience scores moderately well given many reviews praising skilled diagnosis and efficient repairs, but is offset by reviews describing misdiagnosis, unnecessary repair recommendations, and damage caused during exploratory work. The score reflects a business with genuine strengths in responsiveness and customer rapport, but with a meaningful and documented tail of serious service failures. Read less