24 Hour Key Plumbing

24 Hour Key Plumbing shows a deeply mixed record across all four dimensions. Professionalism is the most heavily penalized dimension: while many positive reviewers praise Bobby's friendliness, responsiveness, and courtesy, a significant cluster of negative reviews documents repeated no-shows, missed appointment windows, poor communication, and in one case alleged unprofessional conduct on-site (al... Read more

24 Hour Key Plumbing shows a deeply mixed record across all four dimensions. Professionalism is the most heavily penalized dimension: while many positive reviewers praise Bobby's friendliness, responsiveness, and courtesy, a significant cluster of negative reviews documents repeated no-shows, missed appointment windows, poor communication, and in one case alleged unprofessional conduct on-site (alcohol smell). Project completion is similarly compromised — multiple reviewers report incomplete repairs, misdiagnosed problems, and a pattern of becoming unreachable after payment, which substantially drags down what would otherwise be a reasonable completion record. Pricing receives a moderate score because the majority of reviewers who mention cost describe it as fair or reasonable, but two serious complaints — one involving a charge nearly triple the market rate with no prior quote, and another involving a bill $330 above the quoted price — prevent a higher score. Experience scores highest among the four dimensions, as most reviewers who comment on workmanship describe Bobby as knowledgeable and skilled, though the misdiagnosed shower leak and incomplete leak repair in separate reviews introduce meaningful doubt. Read less