On Point Plumbing

On Point Plumbing has an overwhelmingly positive review base spanning from 2017 to 2025, with the vast majority of customers praising punctuality, responsiveness, and courteous demeanor across multiple technicians including Cesar, Krasi, Brandon, and others. Pricing is consistently described as reasonable, fair, and competitive, with several reviewers explicitly noting they compared quotes and fou... Read more

On Point Plumbing has an overwhelmingly positive review base spanning from 2017 to 2025, with the vast majority of customers praising punctuality, responsiveness, and courteous demeanor across multiple technicians including Cesar, Krasi, Brandon, and others. Pricing is consistently described as reasonable, fair, and competitive, with several reviewers explicitly noting they compared quotes and found On Point to be the best value. Project completion scores are strong but modestly penalized due to two serious 1-star reviews: one involving a technician who allegedly broke attic stairs and denied it, and two reviews describing a contractor named Ken McCain who took payment, did minimal work, and then completely abandoned the job and went unresponsive. A third 1-star review noted the company lacked specialized leak-detection equipment and still charged for the visit. These incidents meaningfully drag down the project completion and professionalism dimensions. Experience scores are high overall, with numerous reviewers citing skilled diagnostics, quality workmanship, and honest assessments that saved customers significant money. Read less