Bernard’s Plumbing

Bernard's Plumbing presents a deeply mixed record across all four dimensions. Pricing is the weakest area, with numerous reviewers explicitly citing excessive charges for routine work such as drain cleaning, camera inspections without deliverables, and opaque or bait-and-switch quoting practices — including one reviewer who confirmed a BBB complaint could not be processed due to questions about ... Read more

Bernard's Plumbing presents a deeply mixed record across all four dimensions. Pricing is the weakest area, with numerous reviewers explicitly citing excessive charges for routine work such as drain cleaning, camera inspections without deliverables, and opaque or bait-and-switch quoting practices — including one reviewer who confirmed a BBB complaint could not be processed due to questions about the company's legitimacy. Project completion is also problematic, with multiple accounts of work that failed shortly after completion, a technician who left a job unfinished and then attempted to charge for correcting his own errors, and at least one instance of a refund being withheld. Professionalism scores slightly higher due to a cluster of older positive reviews praising responsiveness and courtesy, but these are substantially offset by documented instances of hanging up on customers, unlicensed workers, and failure to return calls. Experience scores modestly, as some reviewers praise technical skill and attention to detail, but others raise serious concerns about unlicensed technicians and improper installations requiring callbacks. Read less