Mountain Star Roofing Systems

Mountain Star Roofing presents a deeply divided picture across its 8 reviews. The three most recent reviews (2024) are positive, praising specific staff members by name, describing professional conduct, and noting quality workmanship — these are credible and detailed. However, four reviews from 2023 are severely negative, alleging gross overcharging, warranty refusal, abandoned or incomplete wor... Read more

Mountain Star Roofing presents a deeply divided picture across its 8 reviews. The three most recent reviews (2024) are positive, praising specific staff members by name, describing professional conduct, and noting quality workmanship — these are credible and detailed. However, four reviews from 2023 are severely negative, alleging gross overcharging, warranty refusal, abandoned or incomplete work, a customer losing $16,000 with an unresolved roof, and even a claim that a subcontractor was not paid for completed work. Professionalism scores are pulled sharply downward by the 2023 reviews, which describe the owner as rude and the company as blame-shifting. Pricing is a significant concern, with explicit allegations of overcharging both customers and insurance companies, and a punitive 35% deposit retention policy. Project completion is the most alarming dimension, with multiple reviews describing work that was not properly finished or left customers worse off financially. Read less