Ac Plumbing Heating & Cooling

This contractor has a deeply mixed record across the review set. Professionalism scores are dragged down significantly by multiple serious failures: a 2023 review documents a technician who ghosted a customer after a failed warranty repair, a 2018 review describes two no-show appointments and unanswered calls, and a 2011 review cites poor phone communication and unprepared technicians — though s... Read more

This contractor has a deeply mixed record across the review set. Professionalism scores are dragged down significantly by multiple serious failures: a 2023 review documents a technician who ghosted a customer after a failed warranty repair, a 2018 review describes two no-show appointments and unanswered calls, and a 2011 review cites poor phone communication and unprepared technicians — though several older reviews do praise promptness and courtesy. Project completion is the weakest dimension, with recurring patterns of incomplete follow-through: warranty work abandoned, heater service never rendered, and a promised faucet replacement left uncertain. Positive reviews — mostly from 2008–2011 — describe efficient, on-time work and accurate estimates, which lifts the experience score modestly. Pricing data is limited but leans slightly negative due to one reviewer calling them 'pricy' and another noting a cash-only policy with no receipt provided. Read less