3-20 Plumbing

With only two reviews, confidence across all dimensions is severely limited and no reliable WW Score can be produced. The negative review is serious: an improperly installed rain shower head caused significant water damage to a wall and an adjacent art studio, and the contractor then charged the customer for repairing damage he caused — a major red flag for both workmanship and professional ethi... Read more

With only two reviews, confidence across all dimensions is severely limited and no reliable WW Score can be produced. The negative review is serious: an improperly installed rain shower head caused significant water damage to a wall and an adjacent art studio, and the contractor then charged the customer for repairing damage he caused — a major red flag for both workmanship and professional ethics. The positive review describes responsive communication, a free estimate, same-day problem-solving, and clean-up, which partially offsets the picture but cannot outweigh the severity of the first incident. Pricing signals are mixed: one reviewer praised a free estimate while the other was charged for damage the contractor caused, pulling the pricing score down considerably. Overall, the project completion and experience scores are dragged down heavily by the documented failure and resulting property damage. Read less