Rubin Professional Services

This single review paints a deeply negative picture across multiple dimensions. The contractor failed to follow up after an AC repair that did not resolve the issue, with the customer unable to get a response within 3-4 hours of the failed repair — indicating poor responsiveness and professionalism. Project completion is critically low, as the repair did not work and no callback or remedy was ho... Read more

This single review paints a deeply negative picture across multiple dimensions. The contractor failed to follow up after an AC repair that did not resolve the issue, with the customer unable to get a response within 3-4 hours of the failed repair — indicating poor responsiveness and professionalism. Project completion is critically low, as the repair did not work and no callback or remedy was honored. The technical outcome (AC still not cooling) suggests a workmanship failure, driving the experience score down significantly. Pricing was not explicitly discussed, so no score can be assigned for that dimension. Read less