Drain Busters

Drain Busters demonstrates strong professionalism with punctual arrivals, courteous technicians, and responsive communication across 187 reviews. Technical expertise is solid with 142 mentions of skilled workmanship and problem-solving. However, pricing emerges as a significant weakness with 89 mentions revealing a pattern of overcharging, hidden fees, aggressive upselling, and quotes that escalat... Read more

Drain Busters demonstrates strong professionalism with punctual arrivals, courteous technicians, and responsive communication across 187 reviews. Technical expertise is solid with 142 mentions of skilled workmanship and problem-solving. However, pricing emerges as a significant weakness with 89 mentions revealing a pattern of overcharging, hidden fees, aggressive upselling, and quotes that escalate dramatically during service. Project completion shows mixed results with 156 mentions—while many jobs are finished promptly, several reviews document incomplete work, no-shows, and follow-up failures. The company's reputation is bifurcated: exceptional service from certain technicians (Troy, Joe, Aaron, Daniel, etc.) contrasts sharply with poor experiences involving overcharging and incomplete work. Read less