Piece of Mind Plumbing

Piece of Mind Plumbing earns strong praise from the majority of reviewers for Marlon's friendliness, promptness, and technical competence, with many customers citing repeat use and enthusiastic recommendations. However, a meaningful cluster of negative reviews — spanning multiple years — documents serious failures in reliability: no-shows, missed appointments, unanswered emergency calls, and u... Read more

Piece of Mind Plumbing earns strong praise from the majority of reviewers for Marlon's friendliness, promptness, and technical competence, with many customers citing repeat use and enthusiastic recommendations. However, a meaningful cluster of negative reviews — spanning multiple years — documents serious failures in reliability: no-shows, missed appointments, unanswered emergency calls, and unresolved billing disputes that significantly drag down the professionalism and project completion scores. Pricing is a mixed picture: many reviewers praise affordability and transparency, but at least two reviews explicitly flag overcharging or double-billing relative to quoted prices, preventing a high pricing score. Experience scores are generally positive, though one older review describes low-quality workmanship requiring a second plumber to correct. The score reflects a contractor with genuine strengths but a documented and recurring pattern of follow-through failures that cannot be ignored. Read less