All Masters Plumbing

All Masters Plumbing presents a deeply bifurcated review profile: a large cluster of recent 5-star reviews (predominantly from 2025 and late 2024) praising individual technicians like Junior, Douglas, and Darren by name, contrasted sharply with a substantial body of 1-star reviews spanning 2017–2024 describing systematic overcharging, missed appointments, abandoned work, fraudulent billing, and ... Read more

All Masters Plumbing presents a deeply bifurcated review profile: a large cluster of recent 5-star reviews (predominantly from 2025 and late 2024) praising individual technicians like Junior, Douglas, and Darren by name, contrasted sharply with a substantial body of 1-star reviews spanning 2017–2024 describing systematic overcharging, missed appointments, abandoned work, fraudulent billing, and high-pressure sales tactics. Pricing is the most consistently criticized dimension across negative reviews, with multiple customers reporting quotes 3–5x higher than competitors for identical work, and at least two reviewers citing the same $4,995–$5,000 water heater replacement scam. Project completion is severely undermined by recurring reports of no-shows across multiple rescheduled windows, unfinished jobs with open holes left in homes, and work that failed immediately after completion. Professionalism scores reflect a split between genuinely courteous individual technicians and a management/office culture described repeatedly as rude, combative, deceptive, and unresponsive. The experience dimension similarly splits between competent field technicians and incidents of technicians using wrong pipes, failing to diagnose correctly, and lacking basic tools. Read less