Public Service Plumbers

Public Service Plumbers has a large and genuinely mixed review record spanning nearly two decades. Recent reviews (2024–2025) are predominantly positive, praising named technicians like Troy, Jacob, Clint, Jason, and Kyle for professionalism, punctuality, and technical skill. However, the historical record contains a significant cluster of serious complaints — including no-shows, missed appoin... Read more

Public Service Plumbers has a large and genuinely mixed review record spanning nearly two decades. Recent reviews (2024–2025) are predominantly positive, praising named technicians like Troy, Jacob, Clint, Jason, and Kyle for professionalism, punctuality, and technical skill. However, the historical record contains a significant cluster of serious complaints — including no-shows, missed appointments without notification, billing disputes, hidden charges, pricing that more than doubled over time, and at least one instance where a plumber allegedly used the wrong equipment and caused additional damage. Pricing is the weakest dimension, with multiple reviewers across different years explicitly calling the company overpriced, flagging undisclosed fees for tool use, materials markups, and dramatic price increases after a company merger. Project completion scores moderately well in recent years but is dragged down by older reviews citing abandoned diagnostics, unreturned calls, and incomplete work. Experience scores reasonably well overall, with many reviewers praising technical knowledge, though a few older reviews describe misdiagnosis and unnecessary upselling. Read less