NTX Plumbing & Air

NTX Handyman and NTX Plumbing share this review pool and present a mixed but largely positive picture. The majority of reviews — especially those tied to Victor and his handyman crew — are strongly positive, praising punctuality, communication, professionalism, and quality workmanship across a wide range of projects. However, the plumbing side of the business carries a meaningful cluster of se... Read more

NTX Handyman and NTX Plumbing share this review pool and present a mixed but largely positive picture. The majority of reviews — especially those tied to Victor and his handyman crew — are strongly positive, praising punctuality, communication, professionalism, and quality workmanship across a wide range of projects. However, the plumbing side of the business carries a meaningful cluster of serious negative reviews citing abandoned jobs, price gouging during the 2021 Texas freeze, billing for unnecessary work, poor follow-through on callbacks, and at least one instance of dangerous structural damage during installation. These negative reviews are specific, detailed, and credible, which meaningfully suppresses scores across all dimensions. Pricing in particular is a concern, with multiple reviewers citing unexplained upcharges, flat rates perceived as excessive, and a pattern of quoting low then billing high. Project completion is also penalized due to multiple documented cases of work left unfinished or recurring issues not resolved after repeated visits. Read less