My Texas Plumber

My Texas Plumber (Daniel) earns strong marks across most dimensions, with multiple reviewers praising his punctuality, responsiveness, technical expertise — particularly with tankless water heaters — and competitive, transparent pricing. However, a detailed 1-star review from August 2023 significantly weighs down the professionalism and project completion scores, describing a no-show after com... Read more

My Texas Plumber (Daniel) earns strong marks across most dimensions, with multiple reviewers praising his punctuality, responsiveness, technical expertise — particularly with tankless water heaters — and competitive, transparent pricing. However, a detailed 1-star review from August 2023 significantly weighs down the professionalism and project completion scores, describing a no-show after committing to a job, zero communication, and a pattern reportedly shared by other recent customers. This single review is particularly damaging because it is specific, credible, and recent, and it directly contradicts the positive pattern seen in older reviews. The pricing dimension remains relatively strong, as multiple reviewers independently confirmed fair and competitive rates. Overall, the score reflects a contractor with genuine skill and a historically solid reputation that shows signs of declining reliability in more recent engagements. Read less