My Texas Home Services

The majority of reviews praise Len and his team for professionalism, clear communication, honesty, and technical skill across plumbing and HVAC work. Multiple reviewers specifically highlight transparent pricing and no upselling, which supports a solid pricing score. However, the most recent review (2023) is a detailed, credible 1-star complaint describing a failed bathroom remodel, a defective tu... Read more

The majority of reviews praise Len and his team for professionalism, clear communication, honesty, and technical skill across plumbing and HVAC work. Multiple reviewers specifically highlight transparent pricing and no upselling, which supports a solid pricing score. However, the most recent review (2023) is a detailed, credible 1-star complaint describing a failed bathroom remodel, a defective tub installation, refusal to accept responsibility, and the homeowner being left with unexpected repair costs — this significantly drags down both project completion and professionalism scores. The bulk of positive reviews are from 2017–2020, meaning the most current data point is a serious negative experience. Scores are moderated accordingly to reflect this recency concern. Read less