Mr. Rooter Plumbing of Frisco

Mr. Rooter of Frisco has a strong base of positive reviews praising professionalism, punctuality, and responsiveness — particularly from technicians Sebastian and Gavin — which drives solid scores in professionalism, project completion, and experience. However, pricing is a significant and recurring concern: multiple independent reviewers across different time periods explicitly describe hidde... Read more

Mr. Rooter of Frisco has a strong base of positive reviews praising professionalism, punctuality, and responsiveness — particularly from technicians Sebastian and Gavin — which drives solid scores in professionalism, project completion, and experience. However, pricing is a significant and recurring concern: multiple independent reviewers across different time periods explicitly describe hidden charges, bait-and-switch pricing tactics, membership plan upsells, and charges perceived as grossly disproportionate to the work performed, pulling the pricing dimension down substantially. Project completion is generally positive but is tempered by a few notable failures including a no-show appointment, an unresolved plumbing issue, and damage to a customer's sprinkler system that was not fully remedied. The cluster of 8 reviews all posted on the same date (2025-05-19) with nearly identical phrasing and structure raises a fake review flag that reduces confidence in the upper end of the professionalism score. Read less