Master’s Touch Plumbing

Master's Touch Plumbing demonstrates strong technical expertise and generally professional service, with most reviews praising responsiveness, knowledge, and integrity. However, the company is significantly undermined by two severe 1-star reviews alleging serious misconduct: one involving an employee pulling a gun on tenants and incomplete work, another claiming price gouging during an emergency. ... Read more

Master's Touch Plumbing demonstrates strong technical expertise and generally professional service, with most reviews praising responsiveness, knowledge, and integrity. However, the company is significantly undermined by two severe 1-star reviews alleging serious misconduct: one involving an employee pulling a gun on tenants and incomplete work, another claiming price gouging during an emergency. While the majority of reviews (22 of 24) are highly positive and span over a decade, the recent critical review from November 2024 and pricing concerns across multiple reviews prevent a higher score. The company excels in experience and professionalism but shows vulnerability in pricing consistency and project follow-through. Read less