Carrollton Plumbing Service

Carrollton Plumbing Service earns strong marks across most dimensions, with the majority of reviewers praising punctuality, responsiveness, courteous staff, and solid technical workmanship on a wide variety of jobs including slab leaks, sewer line replacements, water heaters, and gas lines. However, several credible negative reviews meaningfully drag down each dimension: a threatening confrontatio... Read more

Carrollton Plumbing Service earns strong marks across most dimensions, with the majority of reviewers praising punctuality, responsiveness, courteous staff, and solid technical workmanship on a wide variety of jobs including slab leaks, sewer line replacements, water heaters, and gas lines. However, several credible negative reviews meaningfully drag down each dimension: a threatening confrontation by the owner over an undisclosed rate, a misdiagnosed slab leak where a customer was still charged for unnecessary tunneling, a botched multi-visit job with an angry technician, and a no-show punctuality complaint all represent serious red flags that cannot be dismissed. Pricing confidence is reduced by two explicit overcharging complaints and one account of a $700 invoice for 80 minutes of pure labor with no upfront estimate, which is a significant transparency failure. Project completion is solid overall but is tempered by at least two instances of incomplete or incorrectly executed work requiring return visits or third-party correction. Read less