Bluefrog Plumbing + Drain

Bluefrog Plumbing demonstrates strong professionalism across a very large review base, with repeated praise for punctuality, communication, courteous technicians, and clean workmanship. However, pricing is a notable weak point — multiple reviewers explicitly flagged costs as high or exorbitant, including a 1-star review citing $200+ for a single valve, a $323/hour labor rate complaint, and a rev... Read more

Bluefrog Plumbing demonstrates strong professionalism across a very large review base, with repeated praise for punctuality, communication, courteous technicians, and clean workmanship. However, pricing is a notable weak point — multiple reviewers explicitly flagged costs as high or exorbitant, including a 1-star review citing $200+ for a single valve, a $323/hour labor rate complaint, and a reviewer who found them the highest quote among competitors. Project completion is solid overall but is meaningfully dragged down by several serious failures: one reviewer paid $4,000+ upfront and alleges the contractor disappeared with their money, another reports a water heater installation that failed inspection, a sewer repair that was never completed despite payment, and a warranty job where the technician never showed. Experience scores well given the volume of praise for knowledgeable, skilled technicians, but is tempered by at least two cases of incorrect diagnosis and one instance of a technician damaging property during a visit. Read less