BlackTie Plumbing

Black Tie Plumbing demonstrates strong individual technician performance — names like Blake, Jeremy, Jason, Matt, Ben, Pedro, and Daniel are repeatedly praised for punctuality, communication, courtesy, and technical skill, driving solid professionalism and experience scores. However, the pricing dimension is significantly dragged down by multiple credible, detailed complaints of predatory or gro... Read more

Black Tie Plumbing demonstrates strong individual technician performance — names like Blake, Jeremy, Jason, Matt, Ben, Pedro, and Daniel are repeatedly praised for punctuality, communication, courtesy, and technical skill, driving solid professionalism and experience scores. However, the pricing dimension is significantly dragged down by multiple credible, detailed complaints of predatory or grossly inflated pricing, particularly for customers referred through Perma Pier foundation repair, with several reviewers obtaining competitor quotes at 40–50% less. Project completion is mixed: many jobs are described as completed efficiently and thoroughly, but there are notable failures including incomplete work, incorrect installations, a no-call/no-show pattern across multiple reviews, and at least one warranty dispute where the same repair failed within two years. The gap between the quality of individual field technicians and the reliability and ethics of the company's business practices is the defining tension in this review set. Read less