Augerpros Plumbing and Drain

AugerPros Plumbing earns strong marks across professionalism, experience, and project completion, with the vast majority of reviewers praising punctuality, courteous technicians, clear communication, and thorough follow-through on jobs. Technicians such as Kevin, Kory, Brendon, Keith, Chance, and Brian are repeatedly cited by name for their knowledge, problem-solving ability, and willingness to ex... Read more

AugerPros Plumbing earns strong marks across professionalism, experience, and project completion, with the vast majority of reviewers praising punctuality, courteous technicians, clear communication, and thorough follow-through on jobs. Technicians such as Kevin, Kory, Brendon, Keith, Chance, and Brian are repeatedly cited by name for their knowledge, problem-solving ability, and willingness to explain issues in detail. Project completion scores are high, with numerous reviews confirming jobs were finished same-day or within promised timeframes, and several reviewers noted technicians succeeded where prior plumbers had failed. Pricing is the weakest dimension: while many customers found value fair and transparent, there are multiple credible 1-star and low-star reviews citing overpricing (e.g., $400 hose bib, $2,900 water heater quote, $4,500 gas line quote later deemed unnecessary), a $150 emergency upcharge complaint, and one reviewer who felt the $29 trip fee model was used as a pressure tactic. These pricing concerns are specific and credible enough to meaningfully reduce the pricing score. Read less