Arch Foundation Repair

The overwhelming majority of reviews describe serious failures across all four dimensions, with the most damaging pattern being repeated refusal to honor lifetime warranties — a direct and critical project completion failure. Professionalism scores are dragged down by reports of slow responses, canceled appointments, dismissive technicians, and outright deception during arbitration. Pricing conc... Read more

The overwhelming majority of reviews describe serious failures across all four dimensions, with the most damaging pattern being repeated refusal to honor lifetime warranties — a direct and critical project completion failure. Professionalism scores are dragged down by reports of slow responses, canceled appointments, dismissive technicians, and outright deception during arbitration. Pricing concerns center on the $70–$75 warranty trip charges that customers felt were unjustified given their warranty contracts, as well as allegations of upselling unnecessary work. Experience scores reflect a small number of genuinely positive outcomes (piers holding over many years, honest assessments) but are heavily offset by accounts of broken pipes, over-lifting, gas line strikes, and work that deteriorated within two years. The few positive reviews (5 out of 18) are outnumbered more than two-to-one by strongly negative ones, and the positives are largely older or less detailed. Read less