React-Fast Plumbing

React Fast Plumbing (Jerry Guzman) has a strong base of loyal, repeat customers who consistently praise punctuality, thoroughness, and courteous service, driving solid scores in professionalism and experience. However, a meaningful cluster of negative reviews — including a failed city inspection twice on a water heater install, a no-show, unanswered calls, a rude confrontation with a female cust... Read more

React Fast Plumbing (Jerry Guzman) has a strong base of loyal, repeat customers who consistently praise punctuality, thoroughness, and courteous service, driving solid scores in professionalism and experience. However, a meaningful cluster of negative reviews — including a failed city inspection twice on a water heater install, a no-show, unanswered calls, a rude confrontation with a female customer, and a plumber who left without completing work — prevents professionalism and project completion from scoring higher. Pricing is the weakest dimension: multiple reviewers explicitly called charges high, one described a bait-and-switch coupon situation, one alleged $800 in unnecessary charges, and one cancelled and used a competitor who fixed the problem for far less. Project completion scores moderately well because the majority of jobs were finished, but the pattern of abandoned work, failed inspections, and unresolved callbacks introduces meaningful risk. Experience scores highest, as Jerry's technical problem-solving ability is frequently praised, including creative solutions that saved customers thousands compared to competitor quotes. Read less