Graf Plumbing

Graf Plumbing demonstrates strong professionalism and technical expertise, with multiple reviews praising individual technicians' knowledge, responsiveness, and courteous behavior. However, pricing is a significant weakness, with numerous complaints about high hourly rates ($128–$140/hour), excessive travel charges, inflated material markups (167%), and questionable billing practices. Project co... Read more

Graf Plumbing demonstrates strong professionalism and technical expertise, with multiple reviews praising individual technicians' knowledge, responsiveness, and courteous behavior. However, pricing is a significant weakness, with numerous complaints about high hourly rates ($128–$140/hour), excessive travel charges, inflated material markups (167%), and questionable billing practices. Project completion is generally solid, though one review documented a technician deliberately sabotaging equipment to force a sale. The company shows inconsistency: some customers report fair pricing and honest service, while others describe price gouging and poor communication about underlying issues. Recency matters—older reviews (2014–2018) are more positive, while recent reviews (2021–2024) contain more pricing complaints. Read less