Drum Plumbing & Backflow

Drum Plumbing demonstrates strong overall performance across all four dimensions, with particular strengths in professionalism, pricing, and technical expertise. The company excels at punctuality, responsiveness, and fair pricing—frequently mentioned as significantly cheaper than competitors like Roto Rooter. However, project completion shows the lowest score due to multiple documented instances... Read more

Drum Plumbing demonstrates strong overall performance across all four dimensions, with particular strengths in professionalism, pricing, and technical expertise. The company excels at punctuality, responsiveness, and fair pricing—frequently mentioned as significantly cheaper than competitors like Roto Rooter. However, project completion shows the lowest score due to multiple documented instances of no-shows, abandoned callbacks, and incomplete work, which creates meaningful reliability concerns despite the majority of positive reviews. Recent reviews (2024) show mixed signals, with both exceptional service and serious follow-through failures reported. Read less