American Handyman Services

American Handyman Service has a large and generally positive review base, with many customers praising individual technicians like Chris, Mike, Carmen, Bill, Wes, and Robert for punctuality, friendliness, and solid workmanship across a wide variety of tasks. However, a meaningful cluster of negative reviews — spanning multiple years — consistently describes the same serious problems: billing d... Read more

American Handyman Service has a large and generally positive review base, with many customers praising individual technicians like Chris, Mike, Carmen, Bill, Wes, and Robert for punctuality, friendliness, and solid workmanship across a wide variety of tasks. However, a meaningful cluster of negative reviews — spanning multiple years — consistently describes the same serious problems: billing disputes involving charges significantly higher than quoted, technicians charging for travel time and store runs without prior disclosure, and an owner (Herb) who reportedly responds to complaints with raised voices, threats, and dismissiveness rather than resolution. These pricing and professionalism failures are not isolated incidents; they appear across enough independent reviews with specific detail to be credible and materially drag down the scores. Project completion is generally positive but undermined by several reviews citing incomplete work, shoddy results, and jobs that required callbacks that were not satisfactorily resolved. Experience scores are moderate-to-good overall but are pulled down by specific accounts of poor drywall work, incorrect materials, and a technician who lacked knowledge to complete all requested tasks. Read less