ABC Home & Commercial Services

ABC Home and Commercial Services demonstrates strong professionalism at the individual technician level, with hundreds of reviews praising specific techs as courteous, punctual, knowledgeable, and thorough. However, the company's scheduling and communication infrastructure is a persistent and well-documented failure point, with dozens of reviews citing no-shows, missed appointment windows, unretur... Read more

ABC Home and Commercial Services demonstrates strong professionalism at the individual technician level, with hundreds of reviews praising specific techs as courteous, punctual, knowledgeable, and thorough. However, the company's scheduling and communication infrastructure is a persistent and well-documented failure point, with dozens of reviews citing no-shows, missed appointment windows, unreturned calls, and appointment changes made without customer notification — significantly dragging down both the professionalism and project completion scores. Pricing is the weakest dimension: while some customers find value in bundled services, a substantial number of detailed negative reviews describe price gouging, lack of upfront estimates, billing for services not rendered, and charges far above market rate — particularly in plumbing, HVAC, and electrical. Project completion is mixed: many routine pest control and maintenance jobs are completed reliably, but larger or more complex projects (HVAC repairs, rodent exclusion, landscaping, sod installation) show a pattern of incomplete work, callbacks not honored, and jobs left unfinished. Experience scores moderately well overall, with many techs praised for deep knowledge, but offset by credible accounts of misdiagnosis, ineffective treatments, and inexperienced personnel being dispatched. Read less